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Contact

Working hours: Monday-Friday / 1pm-7pm (Moscow, GMT+3)

Saturday and Sunday - day offs.

If you want to make an order, please, do it using our website, it's the fastest and the most convenient way, our manager will contact you within 12-48 hours, invoice and provide you with all details.

 info@neopoi.com - The head e-mail for any questions. ( Ordering, shipping, cooperation, purchase, reviews, complaints, warranty, upgrades, tech support, etc.)

  WApp  +7 (916) 223-03-31 - Messages only! For tech support, write to the e-mail: info@neopoi.com

Office Location: 109316 Russia, Moscow, Volgogradsky prospekt 47, The "Cube" business center.

We work and ship orders all over the world as usual! Last information about shipping from our country.
Unfortunately, we cannot leave the country, which every day acquires a bad political reputation, but we use the services of lots our partners and friends in the EU, USA and in others countries, who successfully help us continue our work and provide services.

Phone & Wapp calls - not supported. Unfortunately we don’t have phone manager with full English support by phone, also international time zones and our working time are very different. We are small company and currently do not have staff who can take phone orders 24/7. If you have any questions, would love to help you via e-mail at info@neopoi.com. Usually we will reply on your e-mail within 12-48 hours.


If you want to add something to a placed order, have some questions, need a consultation, a piece of advice or some additional information about the products you can send a request to our e-mail: info@neopoi.com or by filling out the feedback form below.