Formatting old and new generation boards
STEP 1. Check your board generation
1) If you have a Windows computer, proceed to the next step. If you have a MAC computer, check this before connecting to the computer: neoflowart.com/neosupport/ The support page contains important information for MAC users!
2) you need to connect the props to the computer, go to the System folder and open the config.ini file in notepad
If you see the line EnableAccelerometer in the config.ini file, it means that you have a new generation board and chip. In this case, format the new boards for any operating system using the buttons.
Here is a video tutorial:
POI - https://youtu.be/zidPcHklggk
Fans - https://youtu.be/5MNUu5EzR-8
STEPS:
1. Press and hold the 2nd "off" button. At the same time, connect the props via a USB cable to a PC with any system (MAC or Windows). Keep holding the button until it starts flashing yellow.
2. Release the button after the yellow light flashes, and press again until the blue light flashes, release the button. Formatting for new boards is finished! Upload your images (or request an image database for your props from tech support info@neopoi.com)
3. After uploading the images, disconnect from laptop, wait few sec, connect to laptop again for a few sec. Disconnect props for images convertation.
If you don't see the EnableAccelerometer line in config.ini file, then you have an 1-st generation board.
If you have WINDOWS, format the props as a regular USB flash drive without changing the default settings (right-click on the device disk in This PC - Format - Start)
If you have a MAC, find a WINDOWS computer and format the props as a regular USB flash drive, without changing the default settings. Important! Formatting on MAC is strictly prohibited!
After formatting, upload your images or request an image database for your props from technical support info@neopoi.com
After uploading the images, disconnect from laptop, wait few sec, connect to laptop again for a few sec. Disconnect props for images convertation.
